自动索赔? 不用担心.
我们是来帮你的.

"I’m really looking forward to filing my auto claim," said nobody, ever, 事故发生后. 你有更重要的事情要做. So we made the process fast and easy – even when you go digital. 让我们的 app or 登录你的账户 to check the status of your claim, 上传文件, 设立直接存款, 与您的索赔团队沟通, 得到通知, 和更多的. 无论你在哪里,只要你喜欢. It’s just another way 国营农场® helps you get back on the road, and on with your life.

五步,零坑

1

告诉我们发生了什么

文件 在线, 我们的程序,或致电 800 -科幻索赔 (800-732-5246) 任何时候,白天或晚上.
2

我们会查清楚的

你的要求和其他任何人都不一样. So we’ll review it, let you know what’s happening and what happens next.

3

获得估算

使用一个 选择服务 商店,或者任何你喜欢的商店. 匆匆忙忙的? 使用我们的移动应用程序 虚拟的估计量.

4

我们会付款的

We’ll pay the shop, direct-deposit money into your account, or send you a check – whatever works.

5

系好安全带,道路在召唤你!

Our process is easy, but don’t let that keep you from celebrating. 毕竟,你选择了州立农场,对吧?

需要考虑的事情

提出索赔使您的保单生效. It’s kind of the reason why you have insurance in the first place, right?

保单利益可能包括:

  • 车辆维修费用
  • 租赁范围
  • 支付医疗费用
  • Liability coverage if you are at fault for the accident

还有问题吗?? 和你的朋友好好谈谈 州立农场代理.


你可以存档你的汽车 & motorcycle claim by phone if you like, but 网上申请 或与 我们的程序 是快速和容易的:

  • 控制自己 -检查你的索偿情况, 上传照片和其他文件, 设立直接存款, 与您的索赔团队沟通, 获取电子通知, 和更多的.
  • 找一家维修店 – The choice of repair shop is yours, but keep in mind our 选择服务 shops provide a guaranteed completion date and limited lifetime warranty.
  • 选择租赁 – If you have rental coverage on your policy, you may be able to choose a replacement vehicle to use while yours is in the shop.
  • 完成一个虚拟评估 -又快又容易.
  • 放轻松 – our 手机应用程序 lets you access claim information and complete tasks w在这里ver you are, 只要你愿意.

Try to have this information handy when you file:

  • 事件发生的日期和时间
  • 涉及的车辆
  • 事件描述
  • 损害描述
  • 事故地点

它可能. Factors that may be considered in determining premium rate increases:

  • 谁对这次事故负有责任
  • 事故发生频率
  • 驾驶记录
  • 其他财产的损失数额

One way to help lower your rates is through our 驱动器安全和保存®程序.


We’ll help cover the costs of a rental car while yours is in the shop if you have rental coverage on your policy. 这里有一个快速找到答案的方法:

  • 检查你的州立农场pp王者电子官网卡.
  • 寻找“覆盖范围”.
  • If t在这里’s an “R” in the line of characters, it means you’ve got rental car coverage.

It depends on the circumstances, but we’ve tried to make the process as easy as possible. You can even file and check your claim 在线, which is a fast way to get its status.

同时, 电子邮件和短信提醒 能让你知道吗, so you’ll be able to keep tabs on your claim, and find out if you have any tasks to complete.


是的! 让我们的 手机应用程序 or 登录你的账户 你可以:

  • 处理你的索偿 -检查你的索偿情况, 上传照片和其他文件, 设立直接存款, 与您的索赔团队沟通, 获取电子通知, 和更多的.
  • 找一家维修店 – The choice of repair shop is yours, but keep in mind our 选择服务 shops provide a guaranteed completion date and limited lifetime warranty.
  • 选择租赁 – If you have rental coverage on your policy, you may be able to choose a replacement vehicle to use while yours is in the shop.
  • 完成一个虚拟评估 -又快又容易.
  • 放轻松 – our 手机应用程序 lets you access claim information and complete tasks w在这里ver you are, 只要你愿意.

The deductible is the amount you have to pay out of pocket. You can find your deductible on your 国营农场 insurance card, by 登录您的帐户,在我们的 手机应用程序. 你也可以问你的 州立农场代理.


没有两种说法是相同的, so we can’t tell you how long you can expect to wait for payment without knowing the details

What we can say is that we’ll work to resolve your claim as soon as possible, subject to the terms and conditions of your policy.

常见问题


Try to have this information handy when you file:

  • 事件发生的日期和时间
  • 涉及的车辆
  • 事件描述
  • 损害描述
  • 事故地点

您可能需要填写并提交一份 Personal Injury Protection (PIP) and/or Medical Payments Coverage (MPC) form(s). 你的州立农场理赔律师可以帮忙.


与 虚拟评估 you can quickly and easily capture images of your vehicle’s damage with a mobile phone. 利用国有农场 手机应用程序 上传照片和其他文件.


If you want your repair shop to fix your vehicle’s damage, that’s fine. 但如果你的店不是 选择服务 shop, you could be missing out on some great perks, including:

  • 保证完工日期
  • Written, limited-lifetime warrantees that are honored nationally
  • Direct payment to the shop by 国营农场 when repairs are completed

  • If you have insurance information for the at-fault party, you also have the ability to report a claim to the other driver’s carrier. Information on reporting a claim is available on insurance carrier websites.
  • Should you choose to pursue a claim on the at-fault driver policy, you may avoid a deductible and may get assistance with rental costs or loss of use during the repair process.
  • If you would prefer to have 国营农场 assist you, contact 国营农场 to report your claim.

Note: This contains only a general description of available coverages and is not a statement of contract. All coverages are subject to all policy provisions and applicable endorsements. For further information, see your 州立农场代理.